St. John’s updates coronavirus precautions

JACKSON, Wyo. — St. John’s Health is continuing to monitor and prepare for coronavirus (COVID-19), including cracking down on protocol to help prevent the spread of the virus should it arrive in Jackson.

Starting tomorrow, March 11, anyone with a fever, cough, or other flu-like symptoms — regardless of travel history — is asked to call for a phone evaluation before going to St. John’s Health clinics or the hospital. Call (307)-739-4898 option 3 for a phone evaluation. Patients are asked NOT to visit St. John’s for testing unless specifically directed in the phone evaluation to do so.

Health professionals on the call line can discuss symptoms and address concerns over the phone to determine if self-care at home, medical attention, or testing is warranted. Call the same number if you have had close contact with a person known to have COVID-19 or have traveled to a country with widespread sustained transmission. The call line will be staffed Monday-Friday from 8:30 a.m.-7 p.m. and weekends from 9 a.m.-5 p.m.

If you have shortness of breath or unable to catch your breath,  you should call 911 or go to the ER. The Emergency Department has established a separate entrance for possible COVID-19 patients to prevent potential exposure in public areas of the hospital, so it is important to call the ED (307-739-4898 option 1) before arriving to receive instructions and allow staff to prepare.

Additionally, for the safety of Living Center residents and Staff, St. John’s is restricting non-essential visitation from the public.

In most cases, COVID-19 is not life-threatening and does not require medical treatment beyond fever control and oral fluids. If you feel flu-like, stay home and separate yourself from others. There is no cure for coronavirus.

For more information, links, and the local coronavirus hotline number, visit St. John’s dedicated COVID-19 website.

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