Library will slowly come online beginning with book drop, curbside pickup

JACKSON, Wyo. — As communities around the country loosen stay-at-home orders, Teton County Library has developed a plan for the phased re-introduction of library services. Phase One begins Saturday, May 30 when the library will again accept returns of library materials through the book drop. That will be followed two weeks later with the offering of curbside pickup of physical library materials beginning June 13.

Library staff have observed robust national discussions about safe procedures for handling physical materials, and have consulted sources and guides developed by respected public librarians, the Wyoming State Library, American Library Association and Institute of Museum and Library Services (IMLS), as well as the Centers for Disease Control (CDC).

“We want to be particularly thoughtful and careful about introducing circulation of physical materials for the protection of library patrons and for library staff who will be handling those materials,” said Ari Goldstein, Interim Library Director. “Remember, unlike restaurants and other businesses offering curbside pickup, our items both leave the building and come back in as well.”

To get phase one rolling, the library is asking patrons to return the 9,500 items currently checked out. Staff will then have a chance to practice the new procedures of quarantining and cleaning items before phasing in the new curbside pickup procedure.”

Besides being reviewed by staff and the library board, the phased library plan was shared with the Teton County Health Department to ensure that it appropriately reflects state health orders and local recommendations, and that it is consistent with business specific guidelines developed with the Jackson Hole Chamber of Commerce.

Phases 1 & 2 of the plan

Phase One: Book Drop Open

  • Patrons may start returning library items through the book drop beginning Saturday, May 30.
  • Items returned during this two-week phase will undergo a CDC/IMLS recommended quarantine period before being processed by library staff. This quarantine process will be aided by the generous loan of shopping carts by Albertson’s, Jackson Whole Grocer, and Smith’s.
  • Because returned items are initially being quarantined for safety, they may show as checked out on patrons’ accounts for several days after they are returned. Late fees will not be assessed for any of these items.
  • More than 9,500 library items are currently checked out to patrons; the plan depends on getting a good portion of those items back and processed before the library moves on to Phase Two.
  • All library staff will be trained and equipped to handle materials with the utmost safety in mind, emphasizing thorough hand hygiene and frequent cleaning and sanitizing all high-touch surfaces in the circulation areas.

Phase 2: Contactless Curbside Pickup

  • All Phase One strategies for handling materials remain in place for Phase Two.
  • Patrons may begin placing holds on items through the library catalog beginning Thursday, June 11.
  • Contactless curbside pickup of items placed on hold will begin Saturday, June 13.
  • Jackson curbside pickup hours: Monday-Friday, 9:30 a.m.-6:30 p.m.; Saturday-Sunday 1-5 p.m.
  • Alta curbside pickup hours: Tuesday-Thursday, 12:00-6:00 p.m.; Friday-Saturday, 10:00 a.m.-4:00 p.m.
  • Items that have been on hold for patrons since the library closure began will become available.
  • Patrons will be contacted when their holds become available; patrons will be asked to inform the library of their estimated pickup time.
  • Items will be checked out to patrons shortly in advance of estimated pickup time and placed in the curbside pickup area.  In Jackson, this area will be outside the library north side gallery entrance.
  • Holds will expire at the end of seven days.
  • Interlibrary loans are not available during this phase.

Library staff will continue to monitor the Teton County Health Department’s guidance levels for businesses to move to the Low Risk/Yellow category before gradually welcoming the public back into the facilities. Public facility use will be limited based on recommendations regarding group sizes and social distancing, as well as staff’s ability to maintain a rigorous cleaning and disinfecting schedule.

Throughout all phases of service, the library provides community access to an extensive array of digital materials, including online classes to help you build skills in your spare time and e-materials to download on your devices for reading and streaming, all available free for cardholders at tclib.org/digital.

You May Also Like
Nonprofit
Library slots Goldstein into interim director role as longterm search continues
COVID-19
Library creates ‘JHBearHunt’ game amidst social isolation activities
Community
How is the coronavirus affecting the library?
Education
ACT prep class to be offered by Teton Tutors
Community
Free tax prep offered at library
Arts & Entertainment
Alta branch of library celebrates 10 years