JACKSON, Wyo. — Tickets for King Concerts’ 2026 slate dropped Friday morning, but the slow ticket-buying process frustrated people on both sides of the transactions.
Ahead of Friday, hopeful concertgoers were instructed to join the online ticket queue at 8 a.m. to secure a spot in line before sales went live at 10 a.m. Once 10 a.m. hit, things started moving very slowly. A progress bar on the sales website indicated how many users would get to access tickets before the person using the site, along with a time estimate. Those numbers barely budged before 11 a.m.
“We had an initial issue with our webstore for purchasing tickets at 10 a.m. when the queue opened up,” Snow King General Manager Ryan Stanley told Buckrail via email just after noon. “We have been working with our software provider to resolve the issue and it seems to be moving along, but we do have a lot of people still in queue waiting to purchase tickets. This season we have a new process in place with our credit card processor to verify purchases and try to eliminate bots, resellers etc, which may contribute to sales moving a bit slower. We are actively working to speed things up.”
Social media commenters were complaining about the situation Friday morning, using words including “bogus” and “fiasco.” Others were troubled by the appearance of alleged King Concerts tickets on third-party resale websites for over $1,000 each.
“No shows are currently near selling out,” Stanley wrote in the email. “It is quite possible that the tickets being resold on third party sites are fake and we would highly discourage people from purchasing them, particularly since they can still get them at the face value.”
In response to a Facebook comment calling the wait time “unacceptable,” the official Snow King Mountain account responded with an apology and noted that they “may have to change our system next year.”
